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The idea of this policy is to educate the ‘Users’ as to what personal information is being captured by us and where the same is being used. It describes the principles and practices that apply to ‘Personal Information’ collected from Users of our services on our Site, in telephone or e-mail communications.
It should be further noted that Exotiq Tours will not (i) collect Personal Information of the Users without their knowledge and permission; (ii) knowingly disclose the Personal Information of any User to third parties, except as provided herein. Exotiq Tours endeavors to take reasonable steps to protect the security of the Personal Information collected from its Users.
The Clients / Users can also register with Exotiq Tours in order to book services on this website and to take advantage of the customization features provided herein. However, if any User chooses not to register, he/ she can take advantage of any feature of this site where registration is not required and in such cases the information collected from the User would be limited.
If any User reached our site by clicking on a link or advertisement on another site, then Exotiq Tours also logs that information. This helps Exotiq Tours to maximize their Internet exposure, and to understand the interests of its Users. All of this information is collected and used only in the aggregate; that is, it is entered into the database maintained by Exotiq Tours, where Exotiq Tours can use the same to generate overall reports on the site visitors, but not reports about individual visitors.
Exotiq Tours may also place a small file known as a "cookie" on its Users’ computer's hard drive. A cookie may contain information that allows Exotiq Tours to track the Users’ path through the Web site and to determine whether the User has visited the site before. However, unless the User registers with Exotiq Tours, such cookie contains no personally identifiable information that would allow Exotiq Tours to identify the User. Users may refuse to accept a cookie from the site by following the procedures specific to Users; Web browser. Since cookies don't provide any information from which Exotiq Tours can identify any User, it is suggested that the Users allow cookie on their computer.
All users who choose to register themselves on the site, in the event such a facility is made available, www.exotiqtours.com shall be able to do online transactions with Exotiqtours, The User will be able to purchase services like Flights, Hotels, Car Rentals, Packages, Cruises etc. available on the site.
If anyone registers with the site, Exotiq Tours will collect personal information of such User in addition to the non-personal information described above. That personal information may include name, email address, mailing address, telephone number, travel preferences, passport number, user name and password. Exotiq Tours may store all or some of that information in a cookie file on the hard drive of the User, so that the site will recognize the User each time he/she visits the site. In that way, Exotiq Tours can save individual User preferences from visit to visit and present the User with a customized Web site, without requiring him/her to log into the site every time he/she visit.
Exotiq Tours uses the personal information collected to help both Exotiq Tours as well the User. As mentioned above, registering with the site allows the Users to personalize the Web site so that it is most useful to them. It also allows the User to log into the site automatically each time of visit, rather than manually typing user name and password every time. By registering one can also track his/her history of transactions that he/she may have done on the site which is available in the form of a Dossier. Exotiq Tours may also use this information to periodically contact the Users with news or important information from Exotiq Tours including marketing activities or to request the Users’ feedback about the site
Exotiq Tours does not sell or rent any personal information to any third party, other than its partners, as discussed in this policy. Exotiq Tours may aggregate personal information from all of its users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if Exotiq Tours does so, that information will not be in a form that will allow any third party to identify each User personally.
Users also may share their personal information with third-parties specifically engaged by Exotiq Tours to provide services (such as Airlines, Hotels, Ground Handlers, Insurance Companies, Product Companies and advertising agencies), in which case Exotiq Tours will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services through Exotiq Tours. Exotiq Tours may also use the information to provide to government agencies like RBI, Banks etc as per the laws of the country. Users must appreciate that Exotiq Tours must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. Exotiq Tours doesn't expect this to happen, but if it does, Exotiq Tours will provide only the information required. In other words, Exotiq Tours will not simply turn over the database in response to a specific legal requirement.
Each User can review and update the personal information he/she has provided through the registration process by visiting www.exotiqtours.com , whenever such a facility is made available.
Minors (as defined under the laws) are not eligible to register for, use, or Purchase the Products or Services available on the Site. Exotiq Tours does not knowingly collect Personal Information from any Minor, and will not use this information if it is discovered that it has been provided by a Minor.
Exotiq Tours will retain the Personal Information in its databases in accordance with document management, retention and destruction policy and applicable laws. This period may extend beyond the end of relationship with the User, but it will be only as long as it is necessary for Exotiq Tours to have sufficient information to respond to any issues that may arise later. For example, Exotiq Tours may need or be required to retain information to allow any User to obtain future credit against the trip purchased but cancelled subsequently. Exotiq Tours may also need to retain certain information to prevent fraudulent activity; to protect Exotiq Tours against liability and permit Exotiq Tours to pursue available remedies or limit any damages that Exotiq Tours may sustain; or if Exotiq Tours believes in good faith that a law, regulation, rule or guideline requires it. The Personal Information will be stored in secured locations, and on servers controlled by Exotic Tours.
When Users click on one of these advertisers' links, the Users would be leaving the Site and entering another site, in such cases, Exotiq Tours shall not responsible for such third party's sites.
EXOTIQ TOURS reserves the right to change this policy should Exotiq Tours deem it advisable to do so. If Exotiq Tours makes any material changes that will affect personal information it has already collected from the Users, and Exotiq Tours will make reasonable efforts to notify the respective User of the changes and to give him/her the opportunity to amend or cancel his/her registration.