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FREQUENTLY ASKED QUESTIONS?

General

1. What is the difference between Group and FIT Tour ?

A set number of people travelling together following a set itinerary organized for the group with a Tour Director travelling from the start to the end of the Tour make a Group Tour . Group Tours are are conducted on Fixed Dates and operates only if the Minimum Number of people are met for the Booking to travel on those mentioned dates . FIT on the other hand is a Fully Independent Tour, which follows a prepared itinerary and can be constructed by putting together various tour components as per your choice .This is popular for individuals, families or any groups who wants to explore on their own at their own pace, as per their individual preference and schedule.

2. Are the package costs inclusive of intercity travel?

Some of the packages include the intercity Travel. Some do not, thus the same will be required to be checked as per the inclusions on the packages chosen.

3. What are Black out period/High Season /Weekend surcharges?

During the large scale events some of the Hotels may announce No Sale period or during a particular period the Hotel Inventory are presold in advance and this is termed as Black Out Period. During Long weekends and Festival Holidays, hotels/attractions apply High Season surcharges. Also some Hotels or resorts apply weekend surcharge round the year. Hence our recommendation will be to book your vacation well in advance.

4. In case of emergency whom should we call?

When we provide you with the Confirmation Vouchers we mention the contact name and number of our representative in the respective countries of your travel. However apart from our representative you will always have Local Indian contact number which will be easily accessible for you.

5. Can I add or reduce the number of people after booking the tour?

Addition or reduction of any person is accepted, the same may affect the pricing of the Tour. However there might be cancellation charges applicable towards the reduction of passengers.

6. Calling cards should be bought in India or abroad?

Calling Cards can be procured in India before departure OR can also be purchased locally at the airport or market.

7. What is the value of duty free allowances?

As per the current guidelines passengers returning by air / sea after a minimum 3 day stay overseas, can bring in goods worth INR 25000 ( Adult) and INR 6000 (Child up to 10 years). Destinations such as Nepal, Bhutan and China carry lower limits. Within the above limit one is entitled to 2 litres of liquor and a carton of 200 cigarettes. 1 Laptop however can be brought in by any passenger above 18 under the duty free limit.

Transfers and Sightseeing

1. What do you mean by SIC or Private Transfers/Tours?

SIC Transfers/Tours : SIC means Seat In Coach. Herein the Transfers/tours provided are shared with various nationalities and clients will be required to go to specific meeting point as mentioned in the Vouchers where our representative will meet clients with or without a placard. There are possible chances that clients will have to wait as the Vehicle will be scheduled to pick other clients to travel in the same vehicle.

Private Transfers/tours : Vehicles are exclusively for the usage by the respective client and once they reach the meeting point,they are met by our representative holding a Pla Card and therafter directly transferred to the Hotel. Clients have exclusive vehicle for taking them on sightseeings and irrespective of countries they are always picked up and dropped at the Hotel Lobby.

2. What is difference between Optional Tours and Add on Tours?

Optional Tours are normally Half Day or Full Day sightseeings Tours which are not part of standard/booked packages. You may book these tours in India itself with us or opt to book the same while on Tour. We highly recommend booking the same in India itself.

Add- on Tours are short vacations to new destination which may not be part of the standard/suggested/booked package, which are inclusive of accommodation, sightseeing’s and transfers. These can be easily combined with your main package and can be opted pre or post the main tour.

Overseas Travel Insurance

1. Is Overseas Travel Insurance Mandatory?

We highly recommend that you obtain an insurance cover for your overseas travel to cover exigencies in terms of your health, loss of baggage, documents etc. Many countries insist on travel insurance as part of documentation while considering your visa application. The Premium amount varies as per passenger age, duration of visit and country visited. Passengers should also note to provide names of nominees while buying this insurance cover.

2. How do we claim our Insurance amount and will you help us for same?

We only facilitate the issuance of the policy for the passenger. The contract is between the insurance provider and the passenger and the claims if any on the same have to be raised directly with the issuer. All claim settlement will be at the sole discretion of the issuer.

Exchange

1. How much INR can I carry when I travel abroad in a calendar year?

As per current regulation, you are allowed to carry a maximum of INR 7500 per person while travelling abroad.

2. What is BTQ and what is the limit?

BTQ stands for ‘ Basic Travel quota’ .The current maximum limit per person is US$ 10000 per calendar year of which the maximum that can be obtained and carried in currency form is US$ 2000 .The balance should be in the form of traveler cheques. If you are a frequent traveler you need to ensure that your specified BTQ limit does not exceed the above amount for the calendar year.

3. Do you provide assistance on purchase of foreign currency for use on tour?

Yes, we do. We can assist you with foreign exchange requirement for spending on tour in either currency or card form, within the RBI defined Basic Travel Quota limit of USD 10000 per traveller per year.

4. What is a travel card and why should one purchase it for overseas travel?

Travel card is the smartest and safest alternative to carrying foreign exchange in currency form in a foreign land. Travel card facilitates loading of multiple foreign currencies depending on your country of travel. Buying a travel card from us saves you visits to the bank. You can load upto maximum of 10000 USD on the card in single or multiple currencies. It can be re loaded on tour within 24 hours post completion of a small process.

Accommodation

1. What is the difference between Twin and Double share basis?

Double share or Twin share basis means occupancy of 02 Adults in the same room, wherein you will be provided two separate single beds in case of ‘Twin’ and a single King size bed you have booked ‘Double’.

2. Full form of MAPAI, APAI and CPAI or EPAI basis?

EPAI Stands for European Plan (Room only basis with Hotel Taxes inclusive), CPAI Stands for Continental Plan (Room with Breakfast and Hotel Taxes Inclusive), MAPAI Stands for Modified American Plan(Room with Breakfast and One Major Meal either lunch or Dinner and Hotel Taxes Inclusive ), APAI Stands for American Plan(Room with Breakfast and All Meals i.e. Breakfast, lunch & Dinner and Hotel Taxes inclusive)

3. What are the city taxes and can the same be paid in India?

The term City Taxes is used in reference to the local tourist taxes that has been introduced by many countries around the world. Generally the tax is in a Foriegn Curreny and amount corresponding to the hotel star rating levied on a set Number of nights: this taxable number of night’s threshold varies from place to place. This may range between 2-5 euros/dollars per person per night and is required to be paid directly at the Hotel by the client.

4. Do hotels aboard take Security Deposit and why ?

Most of the Hotels ask for Security Deposit during the check-in process in the form of Credit Card guarantee or cash deposit. Cash is however refunded at the time of check out from the Hotel. it is customary for the hotels to collect the security deposit or credit card details towards the said deposit, in order to secure its interest in the event of guest using any services or incidentals at the hotel or any damage caused to hotel property and assets as these are not covered in the voucher, and need to be paid when you check out.

Passport and Visa

1. What does the Validity date mean on a Tourist Visa endorsement?

Validity period of a visa defines the period within which you can undertake your travel. Within this period your actual length of stay is restricted to fixed number of days permissible on a tourist visa by the respective country.

2. What is the difference between single, double and multiple entry visa?

This implies number of times you can enter and exit the country during the validity of the Visa. Depending upon your travel plan whether current or near future, team members will guide you on the same. You can request for a multiple entry visa if your package itinerary requires you to re-enter a country or you plan to visit the same country in near future within its overall validity period. A single entry visa allows one time uninterrupted stay in a country and is no longer valid once you depart out of the country to your home countryVisa fees charged by consulates vary depending upon the number of entries as well as validity period requested/desired.

3. What should be the validity of Passport for travel?

Passport should be valid for minimum period 06 months from the intended date of travel abroad.

4. Can a passport with 20 year validity be accepted for Visa?

Kindly note that passport with 20 year validity will not be accepted for Schengen visa covering 25 countries and also Malaysia. If you are planning a visit to any of these countries it is mandatory to apply and get a new passport with 10 year validity.

5. Can I apply for Visa in a city other than the city where my passport is issued?

Visa can be applied from the current resident city on the basis of documentary proof of residence even though the passport might be issued in a different state /city.

6. Which countries provide Visa on arrival (VOA) to Indian Passport holders?

Please refer to our visa section for the current list of VOA Countries, subject to travellers holding requisite travel documents prescribed by the individual countries. It should also be noted that VOA facility may either be complimentary or on chargeable basis at the immigration on arrival, which can be checked with our team at Exotiqtours. Documents required would be:

  1. Original Passport valid for 6 Months from the date of travel
  2. Return Confirmed Air Ticket
  3. Hotel Confirmation
  4. Foreign Exchange currency
  5. Sponsor Letter if required
  6. Overseas Travel Insurance

8. If Visa is rejected what will be the charges levied?

Kindly refer to our section of Visa under terms and conditions as part of the Booking Form.

9.. Can I travel on a passport with validity less than 6 months from the date of my return from tour?

No, you need to have minimum 6 months validity on your passport calculated from the date of return to India from your tour.